Contact Us

Have a question about a course, a workshop, your order, or a refund? Reach out directly using any of the methods below — a real person will reply within 1–2 business days.

Email [email protected] Best for orders, refunds & support Instagram @ym_proskin Follow for updates & DMs

Business hours

Our support team is available Monday–Friday, 9:00 AM – 5:00 PM (ET). Messages received outside these hours are answered on the next business day. We aim to respond to all inquiries within 1–2 business days.

Customer service

For help with an existing order, payment, or refund, email [email protected] with your order details and we'll take care of it. See our Refund Policy for our 14-day money-back guarantee.